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About Dental Support Group
Dental Support Group was founded on the belief that dentists should be able to commit their time to helping people achieve good oral health, without the burdens that come with running a business. Our mission is to help dentists focus on providing state-of-the-art oral care, while our business professionals take care of all other operational responsibilities.
As a dental service organization (DSO), we combine the cost savings and network opportunities of corporate dentistry with the culture and autonomy of owning a private practice. Our team has decades of experience in business management in dentistry, which has allowed us to provide the comprehensive support that dentists need. Through this partnership, our supported dentists can dedicate their time to advancing their dental expertise and enhancing patients’ well-being.
Services we Provide
- Human Resources: Handle the intricacies of team management, including payroll, benefits, compensation, and compliance.
- Billing & Collections: Review and support existing billing and insurance claims process.
- Accounting & Finance Services: Review and support existing accounting and finance services.
- Marketing: Manage and support all marketing and branding, including Google and social media presence. Update website to bring it to the next level of patient experience, including direct online appointment scheduling.
- Credentialing: Handle the entire credentialing process
- Compliance: Provide your office with a personalized and comprehensive approach, which includes assistance with implementing an office compliance program, internal monitoring, and monthly audits of clinical notes, charts, and regulatory updates.
- Procurement: Negotiate all vendors and suppliers.
- Business Development: Bring in systems and processes to streamline your patient experience. Assist in all remodeling of the facility and renegotiating of leases as needed.
- Information Technology: Review your current IT system and bring it to the next level of data security.
- Technology: Introduce CAD/CAM technology and 3D printing to fully digitize the workflow and improve patient care and experience. Introduce options for in-house aligners to compete with the direct-to-consumer aligner market.
- Recruiting & Training: Recruit and train all team members, including doctors, hygienists, dental assistants, and business team members. Introduce any specialties that are not offered in your practices.
Meet The Team
Gokulan "GT" Thiagarajah
Chief Executive Officer (CEO)
Dr. Margarita Panajoti, D.M.D.
Chief Dental Director
Regional Team Leader
Clinical Hygiene Director
Clinical Systems Director
Billing and Insurance Leader
Billing and Insurance Specialist
Director of Marketing
Chief Operating Officer
Chief Financial Officer
Business Systems Director
Director of Human Resources
Become an Affiliate
Affiliates of Dental Support Group are provided with all the tools and resources they need to offer exceptional dental care to their patients. Instead of splitting your time between patients and business responsibilities, we carry out day-to-day business tasks while you focus on what matters most: providing high-quality patient care.
Your Dental Retirement Plan
More and more dentists are discovering the benefits of selling part of their practice to a dental service organization (DSO). In addition to having more time to treat patients, you are facilitating a smooth transition into your future retirement.
Instead of having to navigate the stress of exiting your practice, you can concentrate on being the best dentist you can be, choosing to leave when you feel it is the right time. Dental Support Group is dedicated to preserving the team culture you have created, while continuing to enhance patient care.
Dentists Who Support, Encourage, and Motivate Each Other.
Careers/Partner With Us
If you are a dental professional looking to join a well-established practice, consider the partnership opportunities at Dental Support Group. Whether you are just beginning your career or have several years of experience, we provide our supported dentists with business management services, allowing them to focus on making the clinical decisions.
Career Path Development
Our partners have access to extensive resources to help them grow professionally. From adopting new technology and systems to holding continuing education and training courses, Dental Support Group is committed to helping dentists become leaders in their specialties. Through this consistent and advanced support, our dentists can accomplish their career goals while delivering the quality care their patients deserve.
Board Of Directors
Meet the Directors
We are as proud of the passion for excellence our Board of Directors brings to Dental Service Group as we are of the wealth of dental experience each member offers.
Dr. Nader Bazzi
Widely acclaimed as a leading dental surgeon and practitioner, Dr. Nader Bazzi is the author of the book Saving Smiles, Changing Lives (2013 Advantage Media Group), a comprehensive treatise on what he calls the “modern day miracle” of dental implant technology. A University of Michigan graduate, he received D.D.S. from the University of Detroit/Mercy School of Dentistry near the top of his class.
Dr. Bazzi has completed comprehensive, post-doctoral training in full-mouth rehabilitation including intense training in implants, oral surgical procedures, cosmetic dentistry, and IV sedation. A Diplomate of the International Congress of Oral Implantologists, he is a member of several prominent dental organizations including the Academy of General Dentistry.
Dr. Bazzi and his wife, Dr. Rima Bazzi, practice in Canton, Michigan.
Dr. Melissa Smith
Practicing since 2004, award-winning Dr. Melissa Smith heads up her practice at Washington Smiles in Washington, Missouri. She travels throughout the country and abroad to attend dental conferences and courses to constantly expand her knowledge in the field.
A graduate of Missouri State University, Dr. Smith earned her D.D.S. with honors from the University of Missouri in Kansas City.
Her professional affiliations include membership in the American Academy of Oral Systemic Health (of which she is a founding member), the American Dental Society, the Missouri Dental Association, and the Southwest Dental Society. A former Board Member of the Greater Saint Louis Dental Society, Dr. Smith’s awards include the Missouri Young Professionals Award, 2018 SBA's Small Business Person of the Year Award, as well as recognition for her contributions to the Complete Health Dentistry Movement.
Dr. Smith’s philanthropic activities are widely known. For example, she has donated her skills to patients in rural areas in Honduras, and organized a Community Free Dental Day program, providing, at this writing, over a quarter of a million dollars in free care to her local community.
She is married to her college sweetheart; the couple have three children.
Dr. Rachelle Boudreau
In active practice since 1997, Dr. Rachelle Boudreau draws patients from hundreds of miles away to her Springdale, Ohio practice. She insists that her team members embrace the technological advances in the field, as she does herself, through regular continuing education. With advanced training in cosmetic dentistry and full mouth rehabilitation, Dr. Boudreau is well known for her mercury-free dentistry, her commitment to the long-term overall health of her patients, along, of course, with her success in giving them beautiful smiles.
A graduate of the Miami University of Ohio, Dr. Boudreau earned her D.M.D. from Cleveland’s Case Western Reserve University. Her professional affiliations include the American Dental Association, the Ohio Dental Association, and the Cincinnati Dental Society. She is an accredited dentist in the American Academy of Cosmetic Dentistry, a member of Omicron Kappa Upsilon, and served as a general practice resident at Dayton’s VA Hospital.
She and her husband Russ, an oral surgeon, have three sons.
Gokulan Thiagarajah brings over two and a half decades of business management experience to Dental Support Group. With his entrepreneurial spirit, Mr. Thiagarajah has made dental management a career specialty.
As Chief Executive Officer, Mr. Thiagarajah has created a vision through hands-on experience that helps him to continuously keep Dental Support Group up to par with the ever-changing technological advancements.
Recognized industry-wide as one consistently at least one decade ahead of the times, Mr. Thiagarajah built New England Dental Group to the premier dental care provider in the Northeast, bringing to the practice next-level excellence in terms of care, systems, and processes. Now he offers this valuable experience to our client practices.